Patient Forms & Information for Your Knoxville Visit
Welcome to Isom Dentistry. Whether this is your first visit or you have been part of our Knoxville dental family for years, we want your appointment to feel easy from the start. Finding your dental patient forms in Knoxville should not add stress to your day, so we have gathered everything you need right here, forms, insurance details, and billing help, all in one place. We accept a broad range of PPO insurance plans, and we welcome every patient with a warm, judgment-free approach, including those who feel nervous about the dentist or have not been in for a while. If you have questions before you arrive, call us at (865) 521-7707 and our team will walk you through what to expect.
What to Bring & How to Prepare for Your Visit
A little preparation goes a long way. Please bring a photo ID, your insurance card, and a list of any medications you take. If you are new to our office, plan to arrive about 15 minutes early so you have time to settle in and finish any last paperwork. Returning patients should also bring updated insurance information if anything has changed since your last visit.
You can browse our full list of procedures to learn more about the treatments we offer.
Photo ID
Please bring a valid photo ID for check-in and verification.
Insurance card
Current card for benefits verification — we check it before your visit.
Medication list
Include dosages and any recent changes for a complete health history.
Arrive 15 minutes early
New patients — extra time to settle in and finish any last paperwork.
Updated info
Returning patients — bring any new insurance or health changes.
Completing Your Dental Patient Forms
Getting your dental patient forms done ahead of time helps your visit start on time and run smoothly.
New Patient Forms
New patients are asked to complete a health history and general information form before their first appointment. Completing these ahead of time means less waiting once you arrive and gives Dr. Isom a clear picture of your dental and medical background before your exam begins.
Updating Forms for Returning Patients
Returning patients only need to update forms when something changes, like a new medication, a new insurance plan, or a change in your health history. Our front desk team can help you update this information by phone or when you check in.
Insurance, Billing & Payment Options
We work with a wide range of PPO insurance plans, including Aetna, Ameritas, Anthem, Blue Cross Blue Shield, Cigna, Delta Dental, Guardian, Humana, MetLife, United Concordia, and UnitedHealthcare, among others. Visit our Insurance & Financing page for more detail on coverage and payment options, or call our office and we will check your benefits before your visit.
For billing, you can pay your balance securely online through our patient payment portal, or by phone or in person at our Knoxville office. If you have a question about a bill or a charge, our team is happy to walk through it with you.
Frequently asked questions
Have questions about your appointment, insurance, or billing? Find quick answers below or give our team a call — we're happy to walk through it with you.
Have a question not listed here?
Our friendly Knoxville dental team is ready to assist you.
Call (865) 521-7707
Do you accept my insurance?
We accept a broad range of PPO dental insurance plans, including Aetna, Anthem, Blue Cross Blue Shield, Cigna, Delta Dental, Guardian, Humana, MetLife, and more. Call our office with your plan name and we can confirm your coverage before your visit.
What if I have dental anxiety?
Dental anxiety is common, and our team is genuinely used to working with nervous or lapsed patients. We take time to explain each step, offer nitrous oxide for patients who want extra comfort, and never rush or judge, no matter how long it has been since your last visit.
How do I pay my bill online?
You can pay your bill online through our secure patient payment portal. If you would rather pay by phone or in person, our front desk team can take your payment during regular office hours, Monday through Thursday.